Last Updated: August 31, 2026
Stone by Design (“Stone by Design,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains what information we may collect through our website, how we use it, when we may share it, and the choices you may have regarding your information.
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.
If you do not agree with this Privacy Policy, please do not use our website.
1. Information We Collect
Depending on how you interact with Stone by Design, we may collect information such as:
- Your name
- Email address
- Mailing or project address
- Information about your project or the services you are interested in
- Information you provide when requesting a quote, consultation, or additional information
- Information you provide when communicating with us by email, telephone, text message, social media, or other communication methods
- Information you voluntarily submit through forms on our website
- Information about how you interact with our website, including IP address, browser type, device information, referring website, pages visited, and approximate access times
We generally collect only the information reasonably necessary to communicate with you, respond to your requests, provide our services, and operate our business.
2. How We Collect Information
We may receive information directly from you when you:
- Submit a contact or quote request through our website
- Request information about our products or services
- Communicate with us by email, telephone, text message, or social media
- Schedule a consultation or otherwise communicate with our team
- Provide information in connection with a project
- Interact with our website
We may also automatically receive certain technical information when you visit our website through cookies and similar technologies.
3. Cookies and Similar Technologies
Our website may use cookies and comparable technologies to help the website function properly, understand how visitors use the website, and improve the user experience.
Cookies are small files or pieces of information stored on your device by your web browser. Depending on your browser and device settings, you may be able to limit or disable certain cookies. Doing so may affect some website functionality.
Third-party services used on our website may also use cookies or similar technologies in accordance with their own privacy policies.
4. How We Use Your Information
Stone by Design may use information we collect to:
- Respond to inquiries and requests
- Provide estimates, consultations, and information about our services
- Communicate with you regarding your project
- Provide and manage our products and services
- Schedule appointments or project-related communications
- Improve our website, services, and customer experience
- Understand website usage and visitor preferences
- Maintain the security and functionality of our website
- Communicate important business or service-related information
- Comply with applicable legal and regulatory requirements
- Protect our business, customers, employees, and other parties from fraud, misuse, or unlawful activity
We may also use information you provide to contact you about Stone by Design services, products, or promotions when permitted by applicable law.
5. How We Share Information
Stone by Design does not sell your personal information.
We may disclose personal information when reasonably necessary to operate our business and provide services to you. For example, we may share information with trusted service providers that assist us with website hosting, communications, scheduling, technology, payment processing, or other business operations.
These service providers are expected to use personal information only as necessary to perform services for us and in accordance with applicable requirements.
We may also disclose information when we believe disclosure is reasonably necessary to:
- Comply with a legal obligation, court order, subpoena, or government request
- Protect the rights, property, or safety of Stone by Design or others
- Investigate or prevent fraud, security issues, or unlawful activity
- Enforce our agreements or policies
- Complete a business transaction, such as a merger, acquisition, financing, or sale of assets
6. Third-Party Websites and Services
Our website may contain links to websites, social media platforms, or other services operated by third parties.
If you follow a link to a third-party website, that website’s privacy practices and policies will apply instead of this Privacy Policy. Stone by Design is not responsible for the privacy practices, security, or content of third-
party websites.
We encourage you to review the privacy policies of any third-party websites or services you use.
7. Communications and Text Messages
If you voluntarily provide your telephone number and consent to receive text messages from Stone by Design, we may use your number to communicate with you regarding your inquiries, appointments, projects, or other communications for which you have provided consent.
If we offer promotional or marketing text messages, applicable consent and opt-out requirements will
apply.
You may opt out of marketing text messages at any time by following the instructions provided in the applicable message, such as replying “STOP.”
Message and data rates may apply depending on your mobile carrier and plan.
Stone by Design does not sell your telephone number or personal information to third parties for their own marketing purposes.
8. Your Privacy Choices
Depending on applicable law, you may have rights concerning the personal information we maintain about you, which may include the ability to:
- Request information about the personal information we have collected about you
- Ask us to correct inaccurate information
- Request deletion of certain personal information
- Withdraw consent where processing is based on your consent
- Opt out of certain marketing communications
Some requests may be subject to applicable legal exceptions or limitations.
To make a privacy-related request, please contact us using the information provided below.
9. Information Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.
10. Children’s Privacy
Our website and services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.
If we become aware that we have inadvertently collected personal information from a child under 13, we
will take reasonable steps to delete that information.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, website, services, or applicable legal requirements.
When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy. Your continued use of our website after an updated Privacy Policy is posted means that you acknowledge the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how Stone by Design handles personal information, please contact us:
Stone by Design
Email: Info@stonebydesigntn.com
Website: https://stonebydesigntn.com/
